We create value for your business and your customers
From White-label application, powerful backend, context-aware AI and all-in-one dashboard to crawling and bot automation.
Collect data that has the power to drive change
3back provides a white-label App for a simple, fast and easy-to-use feedback experience. We offer a stand-alone webapp solution and native Android or IOS SDKs. Let your customers choose their preferred medium: video, voice, text, photo.
Easily access all data in one place
The 3back platform comes with an easy to use dashboard to manage and leverage received data. Users simply subscribe to their products, categories, channels to see what’s relevant for them and start taking action.
Structured display of unstructured feedback
Message channel to your customers
Quantitative and qualitative feedback data
Leverage AI to drive efficiency and empathy
Our context-aware AI tracks sentiment, transcribes speech into text, categorises unstructered data and filters profane language and gibberish. Our conversational chatbot interface can be easily customized to a variety of use cases, whether you need a full-blown customer portal, or just want to serve FAQs we have the right solution for you.